Sometimes project does not go right, time deadlines etc etc, let us say that a member made a mistake and project did not get delivered at the right time. Probably the member is already feeling very guilty because she/ he let the team down.
Do not yell or give any advice at that time.
Team member is already embarrased. Empower the person, provide whatever help the other members can give at that time, bring the confidence up and then when every one's energy level is normal or stable, then may be things can be talked about. Emotions are very important. Communication at that time should be done with the right energy transfer. Communication will be effective.
Try the same with the parent and child relationship. Do not yell the day when chips are down already. Let everyone have their emotional energy up and then talk about it for an effective result.
Very inspiring Ms.
ReplyDeleteAnd it is very true...
Many of us don't take the time to sit down and think through the event...
We just act on impulses & so, this blog gets us to think!